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[[File:CrashPlan screenshot.png|thumb|300px|CrashPlan Central user interface]] A review in Ars Technica said, "CrashPlan offered both better pricing and a better feature set than its contemporaries."<ref name="twelve"/> MacWorld gave it 4.5 out of 5,<ref name="nine">{{cite news|first=Leah|url=http://www.macworld.com/article/1166708/crashplan_reliable_cloud_backup_and_online_storage.html|last=Yamshon|publisher=Macworld|title=CrashPlan+: Reliable cloud backup and online storage|date=May 16, 2012|accessdate=October 19, 2012}}</ref> and [[Gartner]] gave the enterprise version, CrashPlan PROe, an "excellent" rating.<ref name="sixteen">{{cite news|title=Critical Capabilities for Enterprise Endpoint Backup|publisher=Gartner|url=http://www.gartner.com/DisplayDocument?id=2191815&ref=g_fromdoc|date=October 9, 2012|coauthors=Pushan Rinnen, Dave Russell and Alan Dayley|accessdate=October 25, 2012}}</ref> In benchmark tests by Computerworld, CrashPlan was the top performer in an incremental backup of 25 MB, but the worst performer in archiving an entire system drive, which took almost five days.<ref name="eleven"/> A [[Wall Street Journal]] columnist also noted lengthy initial backups, followed by better-performing incremental ones.<ref name="ten"/>
[[File:CrashPlan screenshot.png|thumb|300px|CrashPlan Central user interface]] A review in Ars Technica said, "CrashPlan offered both better pricing and a better feature set than its contemporaries."<ref name="twelve"/> MacWorld gave it 4.5 out of 5,<ref name="nine">{{cite news|first=Leah|url=http://www.macworld.com/article/1166708/crashplan_reliable_cloud_backup_and_online_storage.html|last=Yamshon|publisher=Macworld|title=CrashPlan+: Reliable cloud backup and online storage|date=May 16, 2012|accessdate=October 19, 2012}}</ref> and [[Gartner]] gave the enterprise version, CrashPlan PROe, an "excellent" rating.<ref name="sixteen">{{cite news|title=Critical Capabilities for Enterprise Endpoint Backup|publisher=Gartner|url=http://www.gartner.com/DisplayDocument?id=2191815&ref=g_fromdoc|date=October 9, 2012|coauthors=Pushan Rinnen, Dave Russell and Alan Dayley|accessdate=October 25, 2012}}</ref> In benchmark tests by Computerworld, CrashPlan was the top performer in an incremental backup of 25 MB, but the worst performer in archiving an entire system drive, which took almost five days.<ref name="eleven"/> A [[Wall Street Journal]] columnist also noted lengthy initial backups, followed by better-performing incremental ones.<ref name="ten"/>


Techworld reviewer commented that "CrashPlan stands out for its operating system support, configuration options and range of pricing models." and also "Uploading backup data to CrashPlan's servers was slow". In his test result he reports that uploading 321MB during the initial backup took 4 hours and 7 minutes and noted that it stopped several times during the process and once in excess of an hour. <ref name="ten"/> Several reviews have also given it high marks for its user interface.<ref name="ten"/><ref name="eleven"/><ref name="five"/><ref name="twelve"/><ref name="fourteen"/>{{or|date=November 2012}} [[WIRED]] reviewed CrashPlan+ and noted it was "reasonably priced" and the "different kinds of back-ups [are] likely attractive to the paranoid."<ref name="thirteen"/> [[PC Magazine]], [[Macworld]] and [[InformationWeek]] noted the free consumer version doesn't allow users to recognize mapped drives, a feature offered by competitors,<ref name="fifteen"/><ref name="five"/><ref name="fourteen">{{cite news|first=Michael|last=Muchmore|url=http://www.pcmag.com/article2/0,2817,2375988,00.asp|newspaper=PC Magazine|title=CrashPlan 3.0|date=January 20, 2011|accessdate=October 19, 2012}}</reF> however there is an unofficial workaround.<ref>{{cite news|publisher=CrashPlan Support|title=Back Up a Windows Mapped Drive|accessdate=October 24, 2012|url=http://support.crashplan.com/doku.php/recipe/back_up_windows_mapped_drives}}</ref>
"CrashPlan stands out for its operating system support, configuration options and range of pricing models."<ref name="ten"/> Several reviews have also given it high marks for its user interface.<ref name="ten"/><ref name="eleven"/><ref name="five"/><ref name="twelve"/><ref name="fourteen"/> [[WIRED]] reviewed CrashPlan+ and noted it was "reasonably priced" and the "different kinds of back-ups [are] likely attractive to the paranoid."<ref name="thirteen"/> [[PC Magazine]], [[Macworld]] and [[InformationWeek]] noted the free consumer version doesn't allow users to recognize mapped drives, a feature offered by competitors,<ref name="fifteen"/><ref name="five"/><ref name="fourteen">{{cite news|first=Michael|last=Muchmore|url=http://www.pcmag.com/article2/0,2817,2375988,00.asp|newspaper=PC Magazine|title=CrashPlan 3.0|date=January 20, 2011|accessdate=October 19, 2012}}</reF> however there is an unofficial workaround.<ref>{{cite news|publisher=CrashPlan Support|title=Back Up a Windows Mapped Drive|accessdate=October 24, 2012|url=http://support.crashplan.com/doku.php/recipe/back_up_windows_mapped_drives}}</ref>

In December 2011, a user complained that CrashPlan lost his backup and posted correspondence with the company. On December 12, 2011, company allegedly provided this explanation to the customer: "Your backup archive had corrupted data, and the archive could not be properly repaired by archive maintenance in this situation. This is a very rare situation. We are still looking into the root cause, but unfortunately much of the archive was affected and very little was able to be rebuilt."<ref>[http://jeffreydonenfeld.com/blog/2011/12/crashplan-online-backup-lost-my-entire-backup-archive/ Craashplan Online backup lost my entire backup archive]</ref>


==Reviews==
==Reviews==

Revision as of 22:37, 6 November 2012

CrashPlan
Developer(s)Code 42 Software, Inc.
Initial release2007 (2007)
Stable release
3.2.1 / March 27, 2012; 12 years ago (2012-03-27)
Operating systemWindows XP, Vista, Windows 7, Windows Server 2003/08, Mac OS 10.4+, Linux Kernel 2.6, Solaris 10, OpenSolaris
Available inChinese Simplified, Chinese Traditional, Dutch, English, French, German, Japanese, Polish, Spanish, Swedish
TypeBackup software and Online backup service
LicenseProprietary
Websitecrashplan.com

CrashPlan is a backup service that stores data into data center, offsite computers, attached drives or shared folders. The consumer version offers free local backups and backups to other computers, but using Code 42's infrastructure for online backups requires a paid subscription called CrashPlan+. Business customers usually use CrashPlan PRO to back up to in-house servers rather than using CrashPlan's hosted service. Product reviews have given CrashPlan high marks for its user interface, pricing, options and good incremental backup performance, but lower marks for the speed of the initial, larger backup.

Features

CrashPlan backs up data to remote servers, other computers, or hard drives.[1] It's available on Mac, Windows, Solaris and Linux.[2] The consumer version is sold on a freemium model, where daily local backups are free, but using Code 42's cloud service requires a paid subscription, called CrashPlan+, which has four levels of subscription.[3] There is also an option to lease a hard-drive, so a faster local backup can be performed to the drive and it can be shipped back to Code 42 for initial backup.[4][5]

Initial backups may take several hours over LAN or days over the internet, but afterwards, continuous and incremental backups are done without user intervention.[1][2][6] Like most online backup services, data is encrypted[7] and password-protected. There is also an option for a more secure private key.[1][4] Code 42 uses its own infrastructure for online backups,[6] and doesn't limit download or upload speeds. CrashPlan has a mobile app for accessing backed-up files on mobile devices.[1]

Corporate users have CrashPlan PROe back up to private servers instead of Code 42's data center in four out of five cases.[8] The software has an option to create a private on-site backup server.[9]

Reception

File:CrashPlan screenshot.png
CrashPlan Central user interface

A review in Ars Technica said, "CrashPlan offered both better pricing and a better feature set than its contemporaries."[9] MacWorld gave it 4.5 out of 5,[10] and Gartner gave the enterprise version, CrashPlan PROe, an "excellent" rating.[11] In benchmark tests by Computerworld, CrashPlan was the top performer in an incremental backup of 25 MB, but the worst performer in archiving an entire system drive, which took almost five days.[2] A Wall Street Journal columnist also noted lengthy initial backups, followed by better-performing incremental ones.[1]

"CrashPlan stands out for its operating system support, configuration options and range of pricing models."[1] Several reviews have also given it high marks for its user interface.[1][2][4][9][12] WIRED reviewed CrashPlan+ and noted it was "reasonably priced" and the "different kinds of back-ups [are] likely attractive to the paranoid."[5] PC Magazine, Macworld and InformationWeek noted the free consumer version doesn't allow users to recognize mapped drives, a feature offered by competitors,[3][4][12] however there is an unofficial workaround.[13]

Reviews

See also

References

  1. ^ a b c d e f g Boehret, Katie (February 14, 2012). "For Backup, You've Got a Friend, Family or Cloud". Wall Street Journal. Retrieved October 19, 2012.
  2. ^ a b c d Nadel, Brian (February 8, 2012). "CrashPlan review". Computerworld. Retrieved October 19, 2012.
  3. ^ a b Schneider, Ivan (June 19, 2010). "Online Storage Buyer's Guide". InformationWeek. Retrieved October 19, 2012.
  4. ^ a b c d Fleishman, Glenn (September 7, 2009). "Online backup services". Macworld. Retrieved October 19, 2012.
  5. ^ a b Lawson, Corrina (March 31, 2012). "CrashPlan Saves Your Files in Multiple Places". WIRED. Retrieved October 19, 2012.
  6. ^ a b Needleman, Rafe (January 24, 2007). "Back up your mom with Crashplan". CNET. Retrieved October 19, 2012.
  7. ^ Needleman, Rafe (April 3, 2009). "How Safe Is Your Data In "The Cloud"?". Retrieved October 26, 2012.
  8. ^ Higginbotham, Stacey (January 17, 2012). "Meet Code 42, Accel's first Big Data Fund Investment". GigaOm. Retrieved October 1, 2012.
  9. ^ a b c Cunningham, Andrew (May 18, 2012). "Hands-on with CrashPlan: cloud backup for all". Retrieved October 19, 2012. {{cite news}}: Unknown parameter |Publisher= ignored (|publisher= suggested) (help)
  10. ^ Yamshon, Leah (May 16, 2012). "CrashPlan+: Reliable cloud backup and online storage". Macworld. Retrieved October 19, 2012.
  11. ^ "Critical Capabilities for Enterprise Endpoint Backup". Gartner. October 9, 2012. Retrieved October 25, 2012. {{cite news}}: Unknown parameter |coauthors= ignored (|author= suggested) (help)
  12. ^ a b Muchmore, Michael (January 20, 2011). "CrashPlan 3.0". PC Magazine. Retrieved October 19, 2012.
  13. ^ "Back Up a Windows Mapped Drive". CrashPlan Support. Retrieved October 24, 2012.
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